January 20, 2018


Personalized Healthcare Information, Education and Resource System

PHIERS (pronounced “fires”) enhances existing patient-empowerment and health education activities, and is the means through which “expectations, preferences and skills of individuals seeking health information meet the expectations, preferences and skills of individuals providing information”.

According to the Institute of Medicine, “patients should receive care whenever they need it and in many forms, not just during face-to-face visits. This implies that the health care system must be responsive at all times, and access to care should be provided over the Internet, by telephone, and by other means, in addition to in-person visits.”

A Community-Focused Solution

PHIERS is based on the priorities and recommendations of the nation’s top health and civic organizations, including proponents of information therapy, patient and literacy advocates; health professionals; federal and state policy makers; and public and private purchasers of care. As such, PHIERS will deliver measurable results in a timely manner by linking its usage directly to its impact on medical outcomes in each of the following areas:

PHIERS will promote collaboration among health professionals and patient advocacies, associations, constituencies and departments while integrating the concepts of health-management with shared decision making, patient-centered care and evidence-based medicine.

With PHIERS, patients and physicians can communicate more effectively and share in the decision making process, avoid mistakes before they occur and reduce unnecessary expenditures. Most importantly, patients and physicians will enjoy dramatic improvements in the quality of their interactions, and the subsequent medical outcomes.

According to President and Trustee of the AMA Foundation[3], Dr. Joseph Riggs, M.D.,

“Physicians want to live in a world where patients can be confident that they know how to care  for themselves. Patients want to care for themselves and they want to live healthier lives.  We know that when [providers and patients] work together, this vision will become reality.[4]”

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Serving Our Communities

 We deliver the right message to the right people, when and where

it’s needed most… using sources the people trust!


Serving our Communities

PHIERS (pronounced “fires”, as in transformation) connects community and public health service providers in meaningful ways. It improves health, saves time and cuts costs associated with healthcare delivery for the masses, which includes the elderly, children and uninsured.  It accomplishes these desirable outcomes without requiring new taxes or requiring huge up-front investments because it pays for itself via the savings it provides in a timely fashion.  What’s more, it delivers measurable, positive and sustainable results in a quickly.   Please visit  the Health Reform Coalition website to learn more about our applications.

PHIERS provides the technical means through which community-based organizations can assist residents seeking to improve their quality of life as it relates to self-reliance and health status. This is achieved by overcoming the barriers of age, race, culture, language, literacy level and the Digital Divide.  Simultaneously, PHIERS closes the information gap between what knowledge sources know, and what workers and consumers can understand, identify with and act on.

What can healthcare consumers do about it?

Educate ourselves and take responsibility for managing our own health!

In theory, a more informed and involved healthcare consumer would be more cost-conscious, ask better questions and feel empowered to prevent medical errors before they occur. In this setting, consumers would act as guardians of quality and affordable care in a way that state governments, insurance companies and other payers never could. –Council of State Governments

Helping patients understand health information is vital to health care and health promotion because it provides both direction and rationale for guiding strategic health behaviors, treatments, and decisions. This understanding is critical if we are to improve the quality, impact and reach of healthcare resources in a timely and sustainable manner. [Read more…]

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