January 20, 2018

Personalized Healthcare Information, Education and Resource System

PHIERS (pronounced “fires”) enhances existing patient-empowerment and health education activities, and is the means through which “expectations, preferences and skills of individuals seeking health information meet the expectations, preferences and skills of individuals providing information”.

According to the Institute of Medicine, “patients should receive care whenever they need it and in many forms, not just during face-to-face visits. This implies that the health care system must be responsive at all times, and access to care should be provided over the Internet, by telephone, and by other means, in addition to in-person visits.”

A Community-Focused Solution

PHIERS is based on the priorities and recommendations of the nation’s top health and civic organizations, including proponents of information therapy, patient and literacy advocates; health professionals; federal and state policy makers; and public and private purchasers of care. As such, PHIERS will deliver measurable results in a timely manner by linking its usage directly to its impact on medical outcomes in each of the following areas:

PHIERS will promote collaboration among health professionals and patient advocacies, associations, constituencies and departments while integrating the concepts of health-management with shared decision making, patient-centered care and evidence-based medicine.

With PHIERS, patients and physicians can communicate more effectively and share in the decision making process, avoid mistakes before they occur and reduce unnecessary expenditures. Most importantly, patients and physicians will enjoy dramatic improvements in the quality of their interactions, and the subsequent medical outcomes.

According to President and Trustee of the AMA Foundation[3], Dr. Joseph Riggs, M.D.,

“Physicians want to live in a world where patients can be confident that they know how to care  for themselves. Patients want to care for themselves and they want to live healthier lives.  We know that when [providers and patients] work together, this vision will become reality.[4]”


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